Frequently Asked Questions


Got a question about Juke's Karaoke Bar? Let us help!

 

FAQs


How do I book a karaoke room?

Easy honey. Just click here to get started.

How much time do I need?

Each session is two hours long, so with early arrival and some time in our bar afterwards, you’d be looking at about three hours all up.

Why won’t your website let me book everyone in?

Uh oh - all suitable karaoke rooms for your group have probably been booked out! Please select another time or a different date.

If you're trying to book for more than 25 people, please give our team a call and they can try and squeeze your group in.

Can we just turn up?

You can, but our rooms book out quickly and we have limited space for walk-ins. We strongly advise booking online in advance to avoid missing out.

Can I cancel or change my Juke's booking?

If you need to change your booking time, give us a call on 1300 058 537 we will try our best to assist. Unfortunately, we are unable to offer any refunds for canceled bookings or no shows.

What if I’ve got a big group?

You can book a private karaoke room online for up to 25 people. Got more than 25 friends? Give our fabulous functions team a call on 1300 058 537 or email [email protected] and they’ll look after you.

I’m planning a party - can I hold it at Juke’s?

We thought you’d never ask! We do parties better than anyone, so it goes without saying that we’ll help you throw a good one. We’ve got party packages which include food, drinks and room hire - to book give our team a call on 1300 058 537 or email [email protected]. Then all you need to do is rock up and have a good time.

Can we bring the kids?

Yeah you can! Kids must have a parent or guardian with them at all times, and they can be in our venue up until 8pm.

What's the deal with alcohol? Can we drink while we sing?

Absolutely - it wouldn’t be karaoke without it! We have a classic cocktail bar which has something for everyone.

Can I set up a bar tab?

Hell yeah you can - in fact, we encourage it! If you book a karaoke room, you will be required to start a tab. You’re also welcome to set up a tab if you come for a drink in the Juke’s Bar.

Can I order food at Juke's?

You sure can. We’ve got a platter of things to pick at that we’re sure you never knew existed this side of 1975. You can order from our menu while you sing, or, if you’d prefer to be a little more organised, why not book one of our party packages?

Do I have to sing?

You can absolutely enjoy a drink at our bar without booking a private karaoke room. And no, you don’t have to sing… but it will be more fun if you do, obviously.

How do I get there?

You can find us near the Whiteman Street and Clarendon Street junction in the Level 1 Retail Precinct of the Crown Entertainment Complex. We’re next to Mr Hive Kitchen & Bar, which is on Level 1 of Crown Metropol.

If public transport's more your style and you’re coming by train, the closest stop is Southern Cross Station. From there, it’s a 10 minute walk to Crown Entertainment Complex. If you’re coming by tram, you can catch the number 12, 96 or 109 to Stop 124a (Casino, Melbourne Exhibition and Convention Centre, Clarendon Street).

Where can I park?

The Crown Casino Multi Level car park is your best bet - it’s right near our front door! Enter off Kings Way or from the corner of Haig and Clarke Streets. There are other carparks nearby, including Ace Parking, Riverside Quay Car Park and Freshwater Place Car Park.

What do I wear?

Dress to impress in smart casual, or go all out in over the top glitz and glam. Just don’t wear thongs or singlets.

What can we do before and after?

If you love mini golf, head next door and play 9 or 18 holes at Holey Moley Crown Melbourne. Got an extra 1.5 hours? Try an escape room at Red Herring.

Do I need to bring anything?

Besides a big smile, everyone needs to have a valid ID with them.

What can't I bring?

Glitter and confetti balloons will not be allowed inside, and you also can’t bring your own alcohol or food.

What songs do you have?

We have over 10,000 English karaoke tracks, including golden oldies and all your new faves.

Can I use my Crown Rewards card?

Yes, you can collect Crown Rewards points at Juke’s! Points can be added to your Crown Rewards card for all purchases made at Juke’s at the time of purchase only, in line with Crown Rewards rules and conditions.

Pre-booked sessions, including online bookings and functions, can be added to your Crown Rewards card, but this must be completed during your scheduled visit. Please make Juke’s staff aware that you wish to complete a Crown Rewards transaction when you arrive at the venue.